Privacy Policy
1. Information We Collect
We collect the following types of personal and non-personal information:
- Personal Information: Name, email address, phone number, billing information, and other data you voluntarily provide while using our services.
- Technical Data: IP address, browser type, device information, operating system, and access times.
- Service Interaction Data: Information about your interactions with our support team, service requests, and issue resolutions.
2. How We Use Your Information
We use the collected data to:
- Provide and improve our services, including technical support and troubleshooting.
- Respond to your inquiries and fulfill service requests.
- Process payments and manage billing.
- Communicate important updates, offers, or policy changes.
- Ensure security, detect fraud, and comply with legal obligations.
3. Sharing and Disclosure
We do not sell, rent, or trade your personal information. However, we may share this information with:
- Service Providers: Third-party vendors who help us operate, such as payment processors or email providers.
- Legal Authorities: When required by law or to protect our rights, safety, or users.
- Consent-Based Sharing: We may share data with others if you give explicit consent.
4. Data Security
We implement reasonable security measures to protect your data against unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, update or delete your personal information.
- Withdraw consent for data processing (where applicable).
- Opt-out from marketing communications at any time by contacting us.
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, understand user behavior, and improve our website.
You can control cookies through your browser settings.
7. Third-Party Links
Our services may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If we become aware of such data, we will take steps to delete it.